The Renewal Home Performance Process

Initial Consultation

A home performance assessment begins with a brief consultation over the phone, when we:

• Listen to your concerns about the comfort and efficiency of your home
• Learn about your home – the number and type of heating and air units, water heaters, etc.
• Explain how the assessment is conducted
• Schedule your home performance assessment

Step 1: Home Performance Assessment

For a small fee, subsidized with a rebate from Georgia Power, we begin the process of making your home more comfortable and efficient. This includes:

• A comprehensive set of evaluations, diagnostics and safety testing to determine current conditions
• A followup meeting to review our findings
• A prioritized list of improvements as prescribed by the national Home Performance with ENERGY STAR® program
• Ranges and options for cost of improvements
• Details about Georgia Power, SHINE and Decatur WISE rebates, tax credits, and any other available financial incentives

Step 2: Solution Design and Agreement

We then refine the selected options and work with our trade partners to develop a guaranteed price for your project. During this time, we:

• Configure a timeline and priority list for achieving desired results
• Meet at your home with trade partners to gather measurements and logistical information
• Review the complete scope of work to ensure that all of your selections are complete and documented
• Prepare the improvement schedule
• Sign the Improvement Agreement

Step 3: Implementation and Completion

During the improvement phase, your home performance consultant continues to be your primary contact. He or she is on site daily to oversee the project, including:

• Updating you on your project’s progress
• Maintaining site security and cleanliness
• Performing the final “test out” to confirm the desired results, as required by the Home Performance with ENERGY STAR® program
• Presenting invoices based on the payment plan in your Agreement
• Providing all documentation needed to submit for rebates and other incentives

Assessing Your Nest: A First Person Account

Atlanta INtown asked freelance writer Jenn Ballentine to have an assessment performed on her home by Renewal System Solutions. Jenn shares her first person account of the Renewal assessment process and results here.

Photo courtesy of Atlanta INtown.